Privacy Policy

Information we collect

• Information you provide — name, email, phone, travel details, and any message you send through our contact or enquiry forms.
• Usage data — pages visited, time on site, referring URL, and approximate location, collected through standard analytics.
• Cookies — small files that keep the site working and help us understand how it is used.

How we use your information

• To respond to enquiries and deliver the travel services you request.
• To communicate about your bookings and standby support.
• To improve our website, content, and offerings.
• To meet legal and regulatory obligations.

Sharing your information

We do not sell your personal information. We share it with airlines, consulates, hotels, transport partners and payment processors only as needed to deliver the travel services you have asked us to arrange, or where required by law.

Data retention

We keep personal information only as long as needed for the purposes described above or as required by law, then delete or anonymise it.

Your rights

You may have the right to access, correct or delete your personal information, or to object to certain processing. To exercise these rights, email desk@travel24hr.com.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.

Contact us

Questions about this policy or your data? Email desk@travel24hr.com. We operate across London · Lagos · Dubai · Auckland.